Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer
Flying Crane Color - Corrector Primer

Flying Crane Color - Corrector Primer

Regular price $30.00 USD Free Shipping over $50
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980 in stock

Inspiration:

The nobles in ancient China used a variety of plant essences before applying makeup. Inspired by an ancient Chinese relic, a golden box filled with red snow and the essence of flowers and created from descriptions of the earliest liquid foundation from the Chinese story “Tian Qi Gong Ci”, about the 15th emperor of the Ming dynasty.

Ingredient:

Derived from the way makeups were created in the court of the Qing Dynasty for the Chinese royal family. Drawing inspiration from ancient formulas, adding luxurious gem particles and natural plant extracts to the cream to make the complexion white and smooth.

Application Tips:

  1. According to the skin tone of different parts of the face, it can be used in multiple colors to adjust the skin tone:
  • Crystal purple and yellow
  • Tourmaline green covers red
  • Gem powder brightener

 

  1. This product can be mixed 1:1 with other base makeup products to create a compliant and transparent base makeup in three steps.
  • Apply an appropriate amount of gemstone powder isolation cream on the back of your hand.
  • Apply an equal amount of liquid foundation on the back of your hand.
  • Mix the two and then apply them evenly on the face.

    CHINESE DRAGON LIPSTICKS

    M01 Empress: OCTYLDODECANOL,CAPRYLIC/CAPRIC TRIGLYCERIDE,SYNTHETIC WAX,SILICA,DIMETHICONE,DIPHENYLSILOXY PHENYL,TRIMETHICONE,POLYSILICONE-11,YELLOW 6( CI 15985),DICALCIUM PHOSPHATE,POLYETHYLENE,POLYMETHYLSILSESQUIOXANE,RED 6(CI 15850),RED 7(CI 15850),DISTEARDIMONIUM HECTORITE,PROPYLENE CARBONATE,IRON OXIDE(CI 77491),LAURETH-12,ETHYL VANILLIN,PENTAERYTHRITYL,TETRA-DI-t-BUTYL HYDROXYHYDROCINNAMATE,MICA,PAEONIA,SUFFRUTICOSA SEED OIL,GANODERMA LUCIDUM EXTRACT1,2-HEXANEDIOL,HYDROXYACETOPHENONE

    M05 Princess:  OCTYLDODECANOL,CAPRYLIC/CAPRIC TRIGLYCERIDE,SYNTHETIC WAX,SILICA,DIMETHICONE,DIPHENYLSILOXY PHENYL,TRIMETHICONE,POLYSILICONE-11,TITANIUM DIOXIDE(CI 77891),DICALCIUM PHOSPHATE,POLYETHYLENE,POLYMETHYLSILSESQUIOXANE,IRON OXIDE(CI 77491),IRON OXIDE(CI 77492),RED 6(CI 15850),RED 7,DISTEARDIMONIUM HECTORITE
    PROPYLENE CARBONATE,BLUE 1 (CI 42090),LAURETH-12
    ETHYL VANILLIN,PENTAERYTHRITYL TETRA-DI-t-BUTYL,HYDROXYHYDROCINNAMATE,MICA,PAEONIA SUFFRUTICOSA SEED OIL,WATER,GANODERMA LUCIDUM EXTRACT
    1,2-HEXANEDIOL,HYDROXYACETOPHENONE

    M08 Queen: OCTYLDODECANOL,CAPRYLIC/CAPRIC TRIGLYCERIDE,SYNTHETIC WAX,SILICA,DIMETHICONE,DIPHENYLSILOXY PHENYL,TRIMETHICONE,POLYSILICONE-11,YELLOW 6( CI 15985),DICALCIUM PHOSPHATE,POLYETHYLENE
    RED 6(CI 15850),POLYMETHYLSILSESQUIOXANE,DISTEARDIMONIUM,HECTORITE,IRON OXIDE(CI 77491),PROPYLENE CARBONATE,YELLOW 5 (CI 19140),IRON OXIDE(CI 77492),LAURETH-12,ETHYL VANILLIN,PENTAERYTHRITYL TETRA-DI-t-BUTYL,HYDROXYHYDROCINNAMATE,PAEONIA SUFFRUTICOSA SEED OIL,WATER,GANODERMA LUCIDUM EXTRACT,1,2-HEXANEDIOL,HYDROXYACETOPHENONE

    CHINESE PHOENIX FOUNDATION

    #C01
    WATER,CYCLOPENTADIMETHICONE,CI 77891,POLYDIMETHYLSILOXANE,CYCLOHEXASILOXANE
    ISODODECANE,CETYL ETHYL HEXANOATE,TALCUM POWDER,SILICA,CETYL PEG/PPG-10/1 DIMETHICONE,BUTANEDIOL
    GLYCERIN,SODIUM CHLORIDE,POLYDIMETHYLSILOXANE/VINYL,POLYDIMETHYLSILOX,NE CROSS-LINKED POLYMER,SORBITAN SESQUIOLEATE,IRON OXIDES,POLYDIMETHYLSILOXANE CROSS-LINKED POLYMER,DISTEARYL DIMETHYLAMMONIUM HECTORITE,TRIETHOXYOCTYLSILANE,POLYGLYCEROL-4,ISOSTEARATE,1,2-HEXANEDIOL,SORBITAN OLEATE,TRIMETHYLSILOXYSILICATE,HEXYL LAURATE,P,HYDROXYACETOPHENONE,TRIETHYL CITRATE,(DAILY USE) FLAVOR,QUATERNARY AMMONIUM-18 BENTONITE,EDTA,DISODIUM,GANODERMA LUCIDUM EXTRACT,LYSATE,PHENYLETHANOL,MILK PROTEIN,LACTOSE,1,2-PENTANEDIOL,ORCHID (ORCHID) EXTRACT*,PEACH (PRUNUS,PERSICA) FLOWER EXTRACT,OCTYL GLYCOL,STURGEON,CAVIAR EXTRACT,WHITE TRUFFLE (TUBER MAGNATUM) EXTRACT

    #W02
    WATER,CYCLOPENTADIMETHICONE,CI 77891,POLYDIMETHYLSILOXANE,CYCLOHEXASILOXANE.ISODODECANE,CETYL ETHYLHEXANOATE,TALCUM POWDER,SILICA,CETYL,PEG/PPG-10/1 DIMETHICONE,BUTANEDIOL,GLYCERIN,SODIUM CHLORIDE,IRON OXIDES,POLYDIMETHYLSILOXANE/VINYL POLYDIMETHYLSILOXANE,CROSS-LINKED POLYMER,SORBITAN,SESQUIOLEATE,POLYDIMETHYLSILOXANE,CROSS-LINKED POLYMER,DISTEARYL DIMETHYLAMMONIUM HECTORITE,TRIETHOXYOCTYLSILANE,POLYGLYCEROL-,ISOSTEARATE,1,2-HEXANEDIOL,SORBITAN OLEATE,TRIMETHYLSILOXYSILICATE
    HEXYL LAURATE,P-HYDROXYACETOPHENONE,TRIETHYL CITRATE,(DAILY USE) FLAVOR,QUATERNARY AMMONIUM-18 BENTONITE,DISODIUM EDTA,GANODERMA LUCIDUM EXTRACT,LYSATE,PHENYLETHANOL,MILK PROTEIN,LACTOSE,1-2PENTANEDIOL,ORCHID (ORCHID) EXTRACT*,PEACH (PRUNUS,PERSICA) FLOWER EXTRACT,OCTYL GLYCOL,STURGEON,CAVIAR EXTRACT,WHITE TRUFFLE (TUBER MAGNATUM) EXTRACT

    #N03
    WATER,CYCLOPENTADIMETHICONECI 77891
    ,POLYDIMETHYLSILOXANE,CYCLOHEXASILOXANE,ISODODECANE,CETYL ETHYL HEXANOATE,TALCUM POWDER,SILICA,CETYL PEG/PPG,10/1 DIMETHICONE,BUTANEDIOL,GLYCERIN,SODIUM CHLORIDE,IRON OXIDES,POLYDIMETHYLSILOXANE/VINYL,POLYDIMETHYLSILOXANE,CROSS-LINKED POLYMER,SORBITAN SESQUIOLEATE,POLYDIMETHYLSILOXANE CROSS-LINKED POLYMER,DISTEARYL DIMETHYLAMMONIUM HECTORITE,TRIETHOXYOCTYLSILANE,POLYGLYCEROL-4,ISOSTEARATE,1,2-HEXANEDIOL,SORBITAN OLEATE,TRIMETHYLSILOXYSILICATE,HEXYL LAURATE,PHYDROXYACETOPHENONE,TRIETHYL CITRATE,(DAILY USE) FLAVOR,QUATERNARY AMMONIUM-18 BENTONITE,EDTA DISODIUM,GANODERMA LUCIDUM EXTRACT,LYSATE,PHENYLETHANOL,MILK PROTEIN,LACTOSE,1,2,PENTANEDIOL,ORCHID (ORCHID) EXTRACT*,PEACH (PRUNUS PERSICA) FLOWER EXTRACT,OCTYL GLYCOL,STURGEON CAVIAR EXTRACT,WHITE TRUFFLE (TUBER MAGNATUM) EXTRACT

    FLYING CRANE COLOR-CORRECTOR PRIMER

    01 GEM PINK
    WATER,BUTANEDIOL,GLYCERIN,POLYDIMETHYLSILOXANE1,3-PROPANEDIOL,METHYL TRIMETHICONE,SILICA,ALUMINA,CI 77891,PEG-60 HYDROGENATED CASTOR OIL,POLYMETHYLSILSESQUIOXANE,1,2-PENTANEDIOL,POLYDIMETHYLSILOXANE/VINYL,POLYDIMETHYLSILOXANE CROSS-LINKED POLYMER,ACRYLIC (ESTER) TYPE/C10-30,ALKANOL ACRYLATE CROSS-LINKED POLYMER,PHENOXYETHANOL,OCTYL GLYCOL,TROMETHAMINE,TIN OXIDE,BUTYLATED HYDROXYTOLUENE,(DAILY USE) FLAVOR
    1,2-HEXANEDIOL,ETHYLHEXYLGLYCEROL,BENZOPHENONE-5
    EDTA DISODIUM,CI 77019,GANODERMA LUCIDUM EXTRACT,WHITE,WATER LILY (NYMPHAEA ALBA) FLOWER EXTRACT,ALOE BARBADENSE LEAF JUICE,TRIETHOXYOCTYLSILANE,XIAOYU BIRD'S NEST EXTRACT

    02 CRYSTAL PURPLE
    WATER,CYCLOPENTADIMETHICONE,CYCLOHEXASILOXANE
    CI 77891,DIPROPYLENE GLYCOL,CETYL PEG/PPG-10/1 DIMETHICONE,BUTANEDIOL,BUTYLENE GLYCOL,DICAPRYLATE/DICAPRATE,CI 77947,SODIUM CHLORIDE,PEG-10 METHYL ETHER POLYDIMETHYLSILOXANE,CI 77007,CI 77019,POLYDIMETHYLSILOXANE,DISTEARYL,DIMETHYLAMMONIUM,HECTORITE,ALUMINA,ALUMINUM HYDROXIDE,SYNTHETIC,FLUORPHLOGOPITE,STEARIC ACID,OCTYL GLYCOL,POLYDIMETHYLSILOXANE/VINYL POLYDIMETHYLSILOXANE,CROSS-LINKED POLYMER,PHENOXYETHANOL,PROPYLENE GLYCOL CARBONATE,QUATERNARY AMMONIUM-18 BENTONITE,(DAILY USE) FLAVOR,HYDROGENATED POLYDIMETHYLSILOXANE,POLYMETHYLSILSESQUIOXANE,SILICA,1,2-HEXANEDIOL,ETHYLHEXYLGLYCEROL,TIN OXIDE,DISODIUM EDTA,TRIETHOXYOCTYLSILANE,HYDROGENATED LECITHIN,GANODERMA LUCIDUM EXTRACT,ALOE BARBADENSE,LEAF JUICE,WHITE WATER LILY (NYMPHAEA ALBA),FLOWER EXTRACT,XIAOYU BIRD'S NEST EXTRACT

    03 TOURMALINE GREEN
    WATER,CYCLOPENTASILOXANE,CYCLOHEXASILOXANE,TITANIUM DIOXIDE(CI 77891),DIPROPYLENE GLYCOL,CETYL PEG/PPG-10/1,DIMETHICONE,BUTYLENE GLYCOL,BUTYLENE GLYCOL,DICAPRYLATE/DICAPRATE,ZINC OXIDE(CI 77947),SODIUM CHLORIDE,PEG-10 METHYL ETHER DIMETHICONE,MICA(CI 77019),DIMETHICONE,DISTEARDIMONIUM HECTORITE,ALUMINA,ALUMINUM HYDROXIDE,SYNTHETIC,FLUORPHLOGOPITE,STEARIC ACID,DIMETHICONE/VINYL DIMETHICONE CROSSPOLYMER,PHENOXYETHANOL,CAPRYLYL GLYCOL,GREEN 17(CI 77288),PROPYLENE CARBONATE,QUATERNIUM-18 BENTONITE,FRAGRANCE,HYDROGEN DIMETHICONE,POLYMETHYLSILSESQUIOXANE,SILICA1,2-HEXANEDIOL,ETHYLHEXYLGLYCERIN,TIN OXIDE,DISODIUM EDTA,TRIETHOXYCAPRYLYLSILANE,HYDROGENATED LECITHIN,GANODERMA LUCIDUM EXTRACT,ALOE BARBADENSIS,LEAF JUICE,NYMPHAEA ALBA FLOWER EXTRACT,SWIFTLET NEST EXTRACT

    DIVINE HORSE BB CUSHION FOUNDATION
    #C01
    WATER,TITANIUM DIOXIDE(CI 77891),PHENYL TRIMETHICONE,CYCLOPENTASILOXANE,HYDROGENATED POLYDECENE,BUTYLENE GLYCOL DICAPRYLATE/DICAPRATE,CETYL PEG/PPG-10/1 DIMETHICONE,CYCLOHEXASILOXANE,BUTYLENE GLYCOL,DIPROPYLENE GLYCOL,SILICA,SODIUM CHLORIDE,BIS,DIGLYCERYL POLYACYLADIPATE-2,CETYL DIMETHICONE,TRIMETHYLSILOXYSILICATE,TALC,DIMETHICONE
    SORBITAN ISOSTEARATE,BEESWAX,DISTEARDIMONIUM HECTORITE
    POLYGLYCERYL-4 ISOSTEARATE,LAURYL PEG-9,POLYDIMETHYLSILOXYETHYL DIMETHICONE,HEXYL LAURATE,ACRYLATES/DIMETHICONE COPOLYMER,QUATERNIUM-18 BENTONITE,TRIETHOXYCAPRYLYLSILANE,PHENOXYETHANOL,DIMETHICONE/VINYL DIMETHICONE CROSSPOLYMER,CAPRYLYL GLYCOL,TRIETHYL,CITRATE,GLYCERIN,FRAGRANCE,ETHYLHEXYLGLYCERIN,1,2-HEXANEDIOL,IRON OXIDE(CI 77499),IRON OXIDE (CI 77492),IRON OXIDE(CI 77491),DISODIUM EDTA,ALCOHOL
    SODIUM HYALURONATE,MICA(CI 77019),ALOE BARBADENSIS LEAF JUICE,NYMPHAEA ALBA FLOWER EXTRACT,TOCOPHEROL,CORDYCEPS SINENSIS EXTRACT,TUBER MAGNATUM EXTRACT

    #N02

    WATER,TITANIUM DIOXIDE(CI 77891),PHENYL TRIMETHICONE,CYCLOPENTASILOXANE,HYDROGENATED,POLYDECENE,BUTYLENE GLYCOL DICAPRYLATE/DICAPRATE,CETYL PEG/PPG-10/1 DIMETHICONE,CYCLOHEXASILOXANE,BUTYLENE GLYCOL
    DIPROPYLENE GLYCOL,SILICA,SODIUM CHLORIDE,BIS-DIGLYCERYL POLYACYLADIPATE-2,TRIMETHYLSILOXYSILICATE,CETYL DIMETHICONE,TALC,DIMETHICONE,SORBITAN ISOSTEARATE
    BEESWAX,DISTEARDIMONIUM HECTORITE,POLYGLYCERYL-4 ISOSTEARATE,LAURYL PEG-9 POLYDIMETHYLSILOXYETHYL,DIMETHICONE,HEXYL LAURATE,ACRYLATES/DIMETHICONE COPOLYMER,QUATERNIUM-18 BENTONITE,TRIETHOXYCAPRYLYLSILANE,PHENOXYETHANOL,DIMETHICONE/VINYL DIMETHICONE CROSSPOLYMER,CAPRYLYL GLYCOL,TRIETHYL CITRATE,GLYCERIN,IRON OXIDE(CI 77499),IRON OXIDE(CI 77491),IRON OXIDE (CI 77492),FRAGRANCE
    ETHYLHEXYLGLYCERIN,1,2-HEXANEDIOL,DISODIUM EDTA,ALCOHOL
    SODIUM HYALURONATE,MICA(CI 77019),ALOE BARBADENSIS LEAF JUICE,NYMPHAEA ALBA FLOWER EXTRACT,TOCOPHEROL,CORDYCEPS SINENSIS EXTRACT,TUBER MAGNATUM EXTRACT

    KOI EYEBROW PENCIL

    #01 Grey
    BEESWAX,SYNTHETIC,JAPAN WAX,SYNTHETIC CANDELILLA WAX,POLYETHYLENE,CETYL ALCOHOL,CAPRYLIC/CAPRIC ,TRIGLYCERIDE,ISOPROPYL PALMITATE,DIMETHICONE,POLYGONUM MULTIFLORUM ROOT EXTRACT,ANGELICA POLYMORPHA SINENSIS ROOT EXTRACT,CI 77891,CI 77499,CI 77266

    #02 Brown
    BEESWAX,SYNTHETIC,JAPAN WAX,SYNTHETIC CANDELILLA WAX,POLYETHYLENE,CETYL ALCOHOL,CAPRYLIC/CAPRIC ,TRIGLYCERIDE,ISOPROPYL PALMITATE,DIMETHICONE,POLYGONUM,MULTIFLORUM ROOT EXTRACT,ANGELICA POLYMORPHA SINENSIS ROOT EXTRACT
    CI 77891,CI 77499,CI 77266,CI 77491

    #03
    BEESWAX,SYNTHETIC,JAPAN WAX,SYNTHETIC CANDELILLA WAX
    POLYETHYLENE,CETYL ALCOHOL,CAPRYLIC/CAPRIC TRIGLYCERIDE
    ISOPROPYL PALMITATE,DIMETHICONE,POLYGONUM MULTIFLORUM ROOT EXTRACT,ANGELICA POLYMORPHA SINENSIS ROOT EXTRACT,CI 77492,CI 77491,CI 77891,CI 77499

    #04
    BEESWAX,SYNTHETIC,JAPAN WAX,SYNTHETIC CANDELILLA WAX
    POLYETHYLENE,CETYL ALCOHOL,CAPRYLIC/CAPRIC TRIGLYCERIDE,ISOPROPYL PALMITATE,DIMETHICONE,POLYGONUM MULTIFLORUM ROOT EXTRACT,ANGELICA POLYMORPHA SINENSIS ROOT EXTRACT,CI 77492,CI 77491,CI 77891,CI 77499

    FAIRY DEER LIQUID EYELINER PENCIL

    WATER,METHYL METHACRYLATE/ACRYLONITRILE COPOLYMER
    WATER,STYRENE/ACRYLATES,COPOLYMER,SODIUM,DEHYDROACETATE,WATER,BUTYLENE GLYCOL,1,2HEXANEDIOL,PHENOXYETHANOL,ETHYLHEXYLGLYCERIN,CI77491,WATER,CI77266,LAURETH-21,WATER

    Improving your shopping experience at Palace Identity has always been one of our main focuses. We continue to upgrade and improve out shipping systems to provide you with a faster, more reliable service that guarantees the safety and delivery of your package with every order.

    What countries do you ship to?

    How long will it take to receive the package?

    How are shipping rates calculated?

    Free shipping on orders over $50.

    Standard shipping: $5

    Our products ship from China to the following Countries:

    Shipping Areas

    Standard Delivery Days

    COVID-19 DELIVERY DELAYS

    Ireland

    8-15

    15-20

    Austria

    8-15

    15-20

    Australia

    8-15

    15-20

    Brazil

    8-15

    15-20

    Belgium

    8-15

    15-20

    Poland

    8-15

    15-20

    Denmark

    8-15

    15-20

    Germany

    8-15

    15-20

    Russia

    8-15

    15-20

    France

    8-15

    15-20

    Finland

    8-15

    15-20

    Korea

    8-15

    15-20

    Netherlands

    8-15

    15-20

    United States

    8-15

    15-20

    Norway

    8-15

    15-20

    Portugal

    8-15

    15-20

    Japan

    8-15

    15-20

    Sweden

    8-15

    15-20

    Switzerland

    8-15

    15-20

    Spain

    8-15

    15-20

    Greece

    8-15

    15-20

    Hungary

    8-15

    15-20

    United Kingdom

    8-15

    15-20

    Vietnam

    8-15

    15-20

    Italy

    8-15

    15-20


    We are very sorry to announce that at the moment, there are some areas with specific circumstances that we are unable to deliver to, including the following areas:

    U.S: AA, AE, Air Force Post Office, AK, Alaska, AP, Armed Forces (the), Americas, Armed Forces Americas, ARMED FORCES EUROPE, Armed Forces Pacific Fleet Post Office, GU, Guam, Hawaii, HI, PR, Puerto Rico

    Denmark: Faroe Islands, Greenland, The Faroe Islands, The Greenland, Greenland, The Faroe Islands

    Germany: APO, DPO, FPO, APO, Busingen, DPO, FPO

    Finland: Åland Eilanden.

    Portugal: Azores,Madeira

    Greece: Mount Athos

    Italy: Campione D’Italia, Livigno, San Marino, Vatican City, Campione D'Italia, Livigno, San Marino, Vatican City, Campione D'Italia, Livigno, San Marino, Vatican City

    UK: Montserrat, Bermuda, Pitcairn Islands, British Virgin Islands, Anguilla, Gibraltar, British Indian Ocean Territory, Cayman Islands, St Helena, Anguilla, Bermuda, British Indian Ocean Territory, British Virgin Islands, Cayman Islands Gibraltar, Montserrat, Pitcairn Islands, St Helena

    France: ARMEES,Guadeloupe, HUB ARMEES, HUB ARMEES, Ile de la réunion, ILE DE LA REUNION, LA RÉUNION, LA REUNION, Moule, Remire-Montjoly, REUNION

    If you are prompted that there is no suitable shipping area when placing an order on the website, please direct any questions to our customer service.

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    Delivery/customs fees

    All international orders are subject to customs and duty fees as defined by the country of import. Duties will be determined by the country of import of your order based off product value.Duties and taxes are now included during checkout on all orders shipping to your country! The delivery service will include the taxes,you will not be charged again.However,there are some specifit taxes caculation of your destination,please contact us if you meet with the taxes problem,we will help you deal with the problem.

    British VAT:
    Starting from January 1st, no tax will be levied on the import of parcels, there is no need to pay VAT to the customs.

    Order processing
    The processing time of an order usually takes 1-3 business days. This will include quality inspection, packaging, and the necessary paperwork for international orders. Processing time does not include weekends or holidays, and the processing of every order will be determined by time the order is accepted.

    Order tracking
    When we ship, you will receive a shipping confirmation email. Most of our orders are shipped within 1-3 business days of placing an order. The email will contain the shipment details and a your tracking number. You can click the tracking number near the bottom of the email. Enter your tracking number at https://www.trackingmore.com/ to track the status of your order.

    Order Delaying

    If you haven't received the products during the estimated shipping time,please track and confirm the status of your package on https://www.17track.net/en ,if the status of tracking information is abnormal,please contact us for knowing more.We will ensure you get your items again or refunds while you couldnt get the item.
    We will ship again or refund when we make sure that the package is not delivered.
    However,sometimes tracking information can be incorrect,and packages are marked as delivered before they actually arrive,our package will most likely be delivered within a few days, but you could check with your neighbors or post office for more information in the meantime!

    Please note:
    Order processing (quality inspection, packaging, paperwork, etc.) usually takes 1-3 business days and is not counted in the "transportation time".
    All packages have specific tracking information that is sent via email.
    All orders are processed and delivered on standard workdays, Monday-Friday, orders will not be processed or shipped on weekends or holidays.

    Am I able to return my purchase?

    PALACE IDENTITY®  guarantees return on any damaged products, unopened products, incorrect orders where you received the wrong product, or if you are unsatisfied with your purchase.

    How do I return my purchase and get a refund?

    Damaged products/wrong items:

    If you receive a damaged or defective product, you must report it within two days of delivery or receiving the order.

    Please contact our Customer Service Team at Support@palace-identity.com and provide a photo of the damaged or defective product along with a copy of the packing slip or order number.

    If the product is deemed defective, PALACE IDENTITY® will replace the product at no additional charge, you can choose to ship the products again without any extra fees or, if the above conditions are met, the corresponding payment will be refunded or exchanged with gift cards.

    Unopened package products:

    If after receiving your purchase you'd like to return it, you can apply within 7 days from the date of receiving your product, but the following conditions must be met:

    1) The original packaging of the returned product has not been opened or damaged

    2) The product must be in the same condition as when it was when received.

    If you have any questions, please feel free to contact our Customer Service Team at Support@palace-identity.com. They would be happy to help you in any way possible and to answer your questions. Please note, the customer is responsible for the shipping fee of returning purchases.

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